Second purchase from ITZOO, an iMac desktop. The item was ordered a week before Xmas (Xmas pressie) and there was a small delay due to UPS. However the item was delivered before Xmas. IT ZOO Good friendly customer service from IT ZOO. The Mac is in a very good condition and comes with a full 12 months warranty. I will not hesitate to order from IT ZOO again.