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The Dell Laptop I purchased had two issues first it arrived with a defective charger, I rang the helpline and Joan at customer services rang me back within a few hours and I had a new working charger delivered the next morning. I then discovered that although the laptop set up with Windows 10 perfectly the battery was not charging. Joan again got back to me very quickly and offered a full refund or a swop for an identical laptop via DPD couriers again the next day. I went for the swop and I am pleased I stayed the course as the replacement model works perfectly. I have given 3 stars because clearly ITZOO needs to look at its quality control procedures but I would still recommend and use this firm again based on the excellent customer support they have in place and by giving them the benefit of the doubt that the issues with the first laptop were exceptional.
Bought this for m niece and nephew to use for school work during lockdown.. It's flawless.. The Grade B looked more like a Grade A to me.. The system came preinstalled with a working copy of Windows and an easy activation method.
Would 100% buy this system again.
5 star TrustPilot reviews
Cost savings on quality brands
Over 25 years experience
Professionally refurbished goods
Free delivery with UPS
12 month warranty (*T&Cs apply)