Very happy with the delivered item. Grade A Refurbished but apart from a slight discolouration where an ID sticker has been placed previously on the lid and a couple of very light scuffs underneath where the laptop has been placed on a desk or similar, the laptop is in otherwise excellent condition.
The keyboard is perfectly usable and the back lighting is good although the coating on the upper surface around the keyboard seems to show any and all fingerprints very easily - this is the nature of the material used originally rather than a reflection of the refurbishment standard.
Performance wise then it’s excellent as you would expect from this specification of laptop. Connectivity to peripherals is slightly lacking but usb c adaptors are available for Ethernet, vga and additional usb connectivity,
This is the first Refurbished laptop I have bought and based on this experience from Itzoo then I will definitely purchase a Refurbished unit again, but given the speed and specification of this Dell unit, I don’t expect that to be too soon..