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Customer Reviews

Customer reviews of our refurbished laptops, refurbished computers and other computer products.
Based on 477 reviews
Brilliant Service

Fast and efficient, good kit. Difficult at times to get through to on the phone but will do business again nevertheless.

Excellent little machine

I'm very pleased with this purchase: this tiny PC looks almost new, works great, and I couldn't be happier for the price paid :)
As a basic home machine for the usual tasks (web, mail, youtube, even watching movies in reasonable resolutions), this will do just fine.

All good

No issues, fast delivery, nice working computer.

Estupenda compra - Great purchase

El Mac funciona correctamente, está impoluto, y cumple todas las espectativas del anuncio a la hora de comprarlo. El precio es muy bueno, y estoy muy satisfecho. El envío ha sido muy bueno, y el embalaje inmejorable. Realmente no puedo decir nada malo de esta compra. Aconsejo esta tienda a la hora de comprar, porque son gente seria.

The Mac works correctly, is clean, and meets all the expectations of the ad when buying it. The price is very good, and I am very satisfied. The shipment has been very good, and the packaging unbeatable. I really can not say anything bad about this purchase. I recommend this store when buying, because they are serious people.

Great company and product.

Staff were really helpful in helping me get what I wanted. Quick delivery and product well packaged and in good condition and worked perfectly.

Dell Latitude E7250 Laptop i7 2.6Ghz 256GB SSD Touch Screen
Quick and Capable and Tough

The machine arrived promptly and very well refurbished and cleaned. It had knocks and chips but this was as described so no problem.

It is quick and more surprisingly low draw on the battery giving many hours unplugged use. It is also very light. The i7 is fast and the SSD helps it boot very quickly. 16GB of RAM being a real bonus. I was pleased that I could play Call of Duty Modern Warfare multiplayer at a good framerate as I hadn't thought the Intel 5500 would be up to it . CoD MW is an old game but still a favourite so this a good bonus.

In summary it is a quick machine which is light, very well made and nice to use. If I needed another one I wouldn't hesitate to buy one.

Awesome desktop computer, brilliant shopping experience!

Wanted to renew my +8years old computers for my parents.
Decided to go with this Dell Optiplex, the CPU i3 would be plenty enough for anyone (not gamers)

The Optiplex SFF case is so well built, looks solid and so easy to open for cleanup or upgrading components.
It came with a 500GB 3.5 HDD, which I replaced by their recent SSD.
And with a wired mouse and keyboard, 2 UK power cables, 1 VGA cord.

The shipping was impressive: only 2 business days from the order to being received in France. Packaging was super protective each item carefully wrapped in big bubble wrap, extra protection for the LCD panel, and all items were clean as new (no scratches or dust visible, nothing)

That was my first purchase from itzoo, definitely will continue.

Few suggestions:
- confirm from the product page how many slots are available (RAM, and SATA)
- allow choosing the power cable plug (EU please :))
- allow choosing the keyboard layout (US, FR)

Great laptop for a great price

After getting used to the quality of new laptops at this price it was a revelation to pick up one of these from ITZoo.

In short it's a PROPER Thinkpad laptop with build quality that means it could be used in hand-to-hand combat and more than enough performance for day to day tasks and the ability to use in tablet & tent modes with both touchscreen and stylus (included) support are just icing on the cake.

On the downsides, it's a tad heavy for something classed as an ultrabook (though it's not unreasonable) and only has two USB ports but if you can live with those minor limitations it's a superior piece of kit

Dell Optiplex 7010 SFF Desktop i7 3770 3.4GHz 240GB SSD Win 10
Nice machine

Great value for money, nice and quick. Review email needs to arrive after deliver and not before.

Amazing value

The unit arrived on time and was in a better cosmetic state than I feared it might be.
The Windows operating system was a brand new install which was great - no one else's old settings and data still kicking around.
It took me a while to realise that the activation code was attached to the "Refurbished" sticker on the top of the cabinet and that I needed to rub off the silver bit (like on a Lotto card) to reveal the entire activation code.
Completely satisfied - thank you.
I will definitely look here if I need another system for anything.

good buy

Good computer, however i would not rate this as grade A, maybe B+, but still worth the price...

HP Elitebook 820 G1 12.5" Laptop i5-4300U 8GB 500GB Win 10 Spanish Keyboard
Top All Round Service

Thank you for my lap top guys! It was precisely as described. Honestly the actual product exceeded my expectations! Immaculate packaging & spot on delivery. You are doing a great job. I highly recommend you.


Excellent equipment, brilliant service

I bought this monitor along with a computer. The monitor arrived by courier in excellent packaging.
Plugged in turned on and fired up straight away.
The monitor is sharp and clear and flicker free.
It has VGA and DVI connectors and so with an onboard graphics and extra Radeon card I have this as the primary monitor in a 2 monitor set up.
Excellent monitor for the price.
I am not a gamer so cannot rate its performance for 3d games.

Dell Latitude E5440 14" Laptop Core i5 4210U 1.7Ghz 500GB Windows 10

Very happy with the laptop arrived promptly and in great condition

Dell 3020

Another great PC from IT Zoo. Not a mark on it. Great spec for the price. Works a treat.


Another great ITZOO purchase! The Ipad is like brand new.

Dell Precision M3800 15.6" Laptop i7 4712HQ 2.3Ghz 16GB 512GB SSD
Amazing item

Working as new

Lenovo Thinkpad Yoga 20C0 2 in 1 Laptop 12.5" Touchscreen Core i5 Window 10
Great service

Great product - arrived well packaged and as described. Really useful to have a warranty.

Refurbished Dell 7010 USFF PC i3 3240 3.40GHz 8GB 320GB Windows 10
Very Efficient

Arrived in good time, kit works well and in good condition.

Dell Optiplex 7010 SFF Desktop i7 3770 3.4GHz 16GB 128GB SSD Windows 10

The system arrived on time, it was easy to activate the windows with code supplied by the seller. I opted for 128GB SSD, which is standard, and it's although third generation core I7 system, it's fast and reliable.
You could run moderate games with ease. I have found no problems so far with the system

Dell Precision 5810 Workstation Quad Core 3.10GHz 256GB SSD Windows 10 Pro
Excelent computer. I'm very glad i bought it

bought to replace my pc. This is a very powerful machine! received it with no wear signs and a brand new win10 pro installation awaiting activation (brand new activation code sticker on the case).

Refurbished Lenovo M81 SFF Desktop PC i5 3.10GHz 4GB 500GB Win 10 Home
1st class

very fast del, item like new and much better quality than expected

Dell P2014HT 20" 1600 X 900 HD IPS Monitor

Happy with the monitor , did struggle to get the 1600 x900 resolution but eventually the operating system recognised the monitors and installed the correct drivers . I now have dual monitors working on the desktop ( also purchased from itzoo) . Very impressed with the delivery speed , tracking and general organisation and communication!

Dell Optiplex 7010 SFF Desktop i7 3770 3.4GHz 16GB 240GB SSD Windows 10

Thank you ITZOO, fast and promt delivery, excellent product.



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