FREE UK DELIVERY ON MOST ORDERS
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FREE DELIVERY APPLIES TO UK SINGLE PARCELS ONLY

Most UK order will be delivered next working day if ordered before noon.

Deliveries to non mainland UK and highlands addresses will incur a charge. 

Deliveries of multiple items or large items will incur a charge. 

European deliveries normally 3 to 5 days depending on location. 

SEE BELOW FOR FULL RATE TABLES FOR UK AND EUROPE

We use DPD for the majority of our deliveries. For more information or to track a parcel please visit www.dpd.co.uk


DPD will provide you with a one hour delivery window so you don't have to wait in all day for your parcels.

  • You are given a one hour delivery window.
  • You are notified of this by text if you supply your mobile number at time or order. 
  • If the delivery date is not convenient, you can use the text or email to change it.
  • All you need to do is send mobile number with your paypal payment.
  • Most deliveries will require a signature. Please ensure someone is at the address to accept and inspect the item.
  • When signing you will notice that most couriers include the term “Received in good condition”. If you are unable to check the item please add “Unchecked” next to your signature.
  • FAILED DELIVERIES - If a package is not signed for, it will be held at your local depot for 3 days waiting for collection and then returned to us.  All returns/re-delivery to us will incur an additional postage charge.
  • DAMAGED IN TRANSIT – Because damages must be reported to our couriers within 7 days please ensure your item is checked and any damages are reported to us within this time.
  • PACKAGE CONTENTS - Any missing parts must be reported within 7 days. If you are unable to check your item or contents within 7 days of delivery please request a later delivery date.

DELIVERY ON LARGER ORDERS 

Charges for larger orders will be calculated at checkout.

INTERNATIONAL ORDERS

Charges for international orders will be calculated at checkout.

SHIPPING RATES - UK AND EUROPE

UK delivery price quoted is to all UK mainland, highlands and islands but not to off shore territories. If your location is not listed we are unable to provide a delivery service, sorry. European prices quoted are for mainland delivery only, not to offshore locations.

 

LOCATION  BELOW 20KG  ABOVE 20KG
AUSTRIA £17.00 Calculated at checkout.
BELGIUM £12.00 Calculated at checkout.
BULGARIA £17.00 Calculated at checkout.
CROATIA £17.00 Calculated at checkout.
CZECH REPUBLIC £17.00 Calculated at checkout.
DENMARK £17.00 Calculated at checkout.
ESTONIA £17.00 Calculated at checkout.
FINLAND £17.00 Calculated at checkout.
FRANCE £12.00 Calculated at checkout.
GERMANY £12.00 Calculated at checkout.
GREECE £17.00 Calculated at checkout.
HUNGARY £17.00 Calculated at checkout.
IRELAND £12.00 Calculated at checkout.
ITALY £17.00 Calculated at checkout.
LATVIA £17.00 Calculated at checkout.
LITHUANIA £17.00 Calculated at checkout.
LUXEMBOURG £12.00 Calculated at checkout.
NETHERLANDS £12.00 Calculated at checkout.
POLAND £17.00 Calculated at checkout.
PORTUGAL £17.00 Calculated at checkout.
ROMANIA £17.00 Calculated at checkout.
SLOVAKIA £17.00 Calculated at checkout.
SLOVENIA £17.00 Calculated at checkout.
SPAIN £17.00 Calculated at checkout.
SWEDEN £17.00 Calculated at checkout.

 

 

If you have questions regarding delivery please contact info@itzoo.co.uk

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