My Dad recently purchased a refurbished computer from this store and was very impressed with the service, he had a couple of queries after the purchase and received a quick response from Customer Services the two ladies had been very helpful especially as at 83 he does not have a understanding of the software/ technical side of computers. I needed to purchase a laptop, and as my Dad was very impressed with their service I decided to send an email to the Sales Team with what my requirements would be and asked what they would recommend as I did not want to buy one that was not suitable which has happened to me before. I received a quick response to all my questions. I decided to purchase a suggested Laptop. I received updates about my order up until it was shipped. I highly recommend ITZOO and would not hesitate to purchase from them again.